Legal
These terms apply to your use of this website and to bookings for any Living the Fatiha retreat, including the Marrakech and Zanzibar retreats and any future retreats advertised on this site.
This website and the Living the Fatiha retreats are operated by Arif Chandoo. Where “we” or “the operator” is used below, it refers to Arif Chandoo.
You may use this site for personal, non-commercial browsing and to make genuine enquiries or bookings. All content on this site — including text, images, the A.R.I.F. framework and the Living the Fatiha materials — is owned by or licensed to the operator and protected by copyright. You may not copy, reproduce or redistribute content without permission, except as allowed by law.
We aim to keep the site accurate and up to date but do not warrant that every detail is error-free or uninterrupted. Information about a retreat is general; the confirmed terms of your booking are those agreed at the point of booking for that retreat.
Sending a message through the Connect form, or expressing interest in coaching, speaking, workshops or a retreat, does not create a booking or a contract. A retreat place is only reserved once your registration and deposit payment are successfully completed and confirmed through the booking process for that retreat.
Each Living the Fatiha retreat has its own confirmed details — the programme, dates and duration, audience and age range, number of participants, total price, deposit and balance, what is included and whether flights are included — which are shown on that retreat’s page and agreed at the point of booking.
The deposit payable at booking is part of the total price, not an additional charge. Payment is taken through the hosted booking form embedded on the relevant retreat page and processed via Stripe; card details are handled by the payment provider and are not collected by this website.
Places are limited for each retreat. A place is reserved only after a successful deposit payment is confirmed for that retreat. If a retreat is full, new bookings for it are disabled.
Deposits and any retreat payments are non-refundable. By proceeding with your booking you acknowledge and accept this.
If the operator needs to change or cancel a retreat, affected participants will be notified, and the options available (for example a refund or alternative dates) will be set out at that time.
To request a change or cancellation, contact the operator through the Connect page.
The retreat is an occasional, non-profit spiritual, educational and personal development gathering organised privately for invited friends, community members and personal contacts. Participant contributions are collected to cover the shared costs of accommodation, meals, transfers, activities and retreat arrangements.
All participants are required to obtain and maintain comprehensive travel insurance suitable for their destination and planned activities. Insurance should include:
Participants are responsible for understanding their policy’s limitations and exclusions, including any relating to pre-existing medical conditions. Any mandatory local travel insurance requirements must also be fulfilled.
Participants acknowledge that international travel, accommodation, swimming, physical activities, excursions, local transportation and outdoor activities involve inherent risks. Participation in optional physical activities and excursions is voluntary.
Participants agree to exercise reasonable care, follow appropriate safety instructions, and refrain from activities beyond their abilities or physical condition. The operator may decline to continue to host a participant whose conduct significantly disrupts the retreat.
Accommodation, catering, transport and excursions may be provided by independent third-party suppliers. Participants acknowledge that those services are delivered by those suppliers, subject to applicable arrangements and law.
The organiser will exercise reasonable care in selecting and coordinating service providers. Nothing in these terms excludes any responsibility the organiser may legally have for those arrangements.
Participants are responsible for assessing their fitness to undertake their intended activities and obtaining medical advice where appropriate. Participants should inform the organiser privately of any accessibility, dietary or other relevant requirements necessary for safe participation.
Participants are responsible for taking reasonable precautions to protect their passports, valuables and other belongings and are encouraged to obtain appropriate insurance. The organiser is not responsible for loss arising from circumstances outside their reasonable control, except where liability arises under applicable law.
To the extent permitted by applicable law, the organiser is not responsible for losses arising solely from participants’ own actions, inherent risks of activities undertaken voluntarily, or events beyond the organiser’s reasonable control.
Nothing in these terms excludes or restricts liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded or restricted.
By completing the booking, the participant confirms that they have read and understood these terms, acknowledge the inherent risks of the retreat, and agree to comply with the insurance and participation requirements. These terms do not affect the participant’s statutory rights.
By registering for a retreat or submitting any form on this website (including the enquiry form, retreat booking form or any other contact form), you consent to Arif Chandoo contacting you about your booking, the retreat and related programme communications. This consent is given by default when you register or submit a form — it is not a separate optional step.
This includes follow-up details about accommodation, transfers, the programme and any practical arrangements connected to your participation, as well as marketing about future events, courses, workshops and offerings. You may unsubscribe from marketing emails at any time using the link in any email, or by asking us to stop. Communications necessary to fulfil your booking will continue until that booking is complete.
Because a retreat may combine accommodation, meals, transfers and a programme, it may fall within package-travel regulations depending on how it is sold and who is legally responsible for the different elements. The fact that flights are excluded does not by itself settle this question. Whether package-travel protections apply, and what financial protection or insolvency arrangements are required, should be confirmed with legal advice before live booking opens for a particular retreat.
If you have a concern about the website or your booking, please contact the operator through the Connect page first so it can be resolved.
These terms were last updated on 21 October 2026. Any changes that affect existing bookings will be communicated to affected participants.